Data & Privacy

ph368 Privacy Policy

Your privacy matters to ph368. This Privacy Policy explains what personal information we collect from you, how we use it, and the steps we take to keep it secure. Please read it alongside our Terms & Conditions before you register or use the platform.

Last updated: 2026. ph368 may revise this Privacy Policy from time to time. Where changes are significant, we will notify registered users through the platform. Continued use of ph368 after any revision constitutes acceptance of the updated policy.

1Introduction and Scope

ph368 is committed to handling your personal information responsibly and transparently. This Privacy Policy applies to all users of the ph368 platform — whether you access it through the website at ph368.vu, through a mobile browser, or through the downloadable ph368 app on Android or iOS.

When you register an account, deposit funds, place bets, or contact support, you share certain personal information with ph368. This policy explains exactly what we collect, why we collect it, and how we keep it safe. If you have questions about anything in this policy, you can reach the ph368 support team through your account dashboard at any time.

2Information We Collect

ph368 collects personal information that is necessary to provide the platform's services to you — account management, payment processing, identity verification, and customer support. The type of information we collect depends on how you interact with ph368.

Type of Information What This Includes
Registration Data Full name, date of birth, email address, mobile number, and the login credentials you create when you register.
Identity Verification (KYC) Government-issued ID (e.g. Philippine passport, driver's licence, or national ID), selfie or photo verification, and proof of address where required.
Financial Information Bank account or e-wallet details used for deposits and withdrawals. All transactions are in Philippine Peso (PHP).
Usage and Device Data IP address, device type, operating system, browser type, pages visited, games played, and session duration — collected automatically when you use the platform.
Communications Messages sent to ph368 through the in-platform support interface, including support tickets, chat records, and any documentation you provide.

3How We Use Your Information

ph368 uses your personal information only for purposes that are necessary to operate the platform and to comply with our obligations. We do not use your data for unnecessary profiling or for purposes unrelated to the gaming services we provide.

  • To create and manage your ph368 account and verify your identity.
  • To process deposits and withdrawals in Philippine Peso through your registered payment methods.
  • To complete Know Your Customer (KYC) verification before enabling withdrawals, as required for platform security.
  • To send account-related communications — transaction confirmations, security alerts, OTP codes, and support responses.
  • To monitor gaming activity for fraud detection, responsible gaming compliance, and fair play enforcement.
  • To improve the ph368 platform based on aggregated, anonymised usage data.
  • To comply with applicable legal obligations, including anti-money laundering requirements.

ph368 does not sell your personal data to third parties for marketing or advertising purposes. Any sharing of your data is limited to what is described in Section 5 of this policy.

4KYC Identity Verification

ph368 requires all members to complete Know Your Customer (KYC) verification before processing any withdrawal. This process verifies your identity, confirms your age, and ensures that the payment method you are using is registered in your name.

KYC documents you submit to ph368 — such as a copy of your Philippine passport, driver's licence, or national ID — are stored securely and used only for identity verification and regulatory compliance purposes. These documents are not shared with third parties except where required by law or as part of anti-fraud and anti-money laundering checks.

  • KYC documents are encrypted in storage and in transit using SSL.
  • Access to KYC documents within ph368 is restricted to authorised personnel only.
  • You may be asked to resubmit or update documents if they expire or if additional verification is needed.
  • KYC verification is a condition of the ph368 Terms & Conditions — accounts that do not complete KYC cannot process withdrawals.

5Sharing Your Information

ph368 does not sell, rent, or trade your personal data. We share your information only in the following limited circumstances:

  • Payment Processors: Your financial information is shared with Philippine banking and e-wallet service providers for the sole purpose of processing your deposits and withdrawals in PHP.
  • Identity Verification Services: KYC verification may involve third-party identity verification providers. These providers process your data only for verification purposes and are bound by confidentiality obligations.
  • Legal Compliance: ph368 may disclose your information if required to do so by law, court order, or regulatory authority, or where necessary to prevent fraud, money laundering, or other illegal activity.
  • Platform Providers: Technical infrastructure and security service providers who support the operation of ph368 may process data on our behalf, under strict data processing agreements.

In all cases where data is shared with third parties, ph368 takes reasonable steps to ensure that those parties handle your data with the same level of care and security that we apply internally.

6Data Security

ph368 implements technical and organisational security measures to protect your personal data against unauthorised access, loss, or disclosure. All data transmitted between your device and ph368 is encrypted using SSL (Secure Socket Layer) technology. This applies whether you are using the web platform, the mobile browser, or the ph368 app.

  • SSL encryption for all data in transit between your device and ph368 servers.
  • Encrypted storage for sensitive data including KYC documents and financial records.
  • OTP (one-time password) verification for account security events such as login from a new device, password changes, and withdrawal requests.
  • Biometric authentication support on the ph368 mobile app for faster, more secure access.
  • Access to personal data within ph368 is restricted to staff with a legitimate need to process it.

While ph368 applies strong security measures, no internet-based platform can guarantee absolute security. You are responsible for keeping your ph368 login credentials confidential. If you believe your account has been accessed without your authorisation, contact ph368 support immediately through your account dashboard.

7Cookies and Session Data

ph368 uses cookies and similar tracking technologies to maintain your login session, remember your preferences, and analyse how the platform is used. These technologies help ensure that the platform functions correctly and that your experience is consistent across visits.

  • Session Cookies: Temporary cookies that maintain your logged-in state during a session. These are deleted when you close your browser.
  • Preference Cookies: Cookies that remember your language and display preferences on the platform.
  • Analytics Data: Aggregated, anonymised usage data that helps ph368 understand how the platform is used and where improvements can be made.

Most browsers allow you to control or delete cookies through your browser settings. Disabling certain cookies may affect the functionality of the ph368 platform, including your ability to stay logged in during a session.

8Your Rights Over Your Data

As a ph368 member, you have rights with respect to your personal data. You may contact ph368 support through your account dashboard to exercise any of the following:

  • Access: Request a copy of the personal data ph368 holds about you.
  • Correction: Ask ph368 to correct any inaccurate or incomplete personal data in your account.
  • Deletion: Request deletion of your personal data, subject to any legal obligations ph368 has to retain certain records (such as KYC documents and financial transaction records).
  • Objection: Object to specific uses of your data, including marketing communications.
  • Account Closure: Close your ph368 account at any time by contacting support. Data retained after closure will be limited to what is legally required.

ph368 will respond to data requests within a reasonable timeframe. Some requests may require identity verification before they can be actioned, to ensure we are releasing or deleting data only for the correct account holder.

9Data Retention

ph368 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and our internal compliance obligations. Financial transaction records and KYC documents may be retained for a minimum period after account closure as required for anti-money laundering compliance.

When data is no longer required and there is no legal obligation to retain it, ph368 will securely delete or anonymise it so that it can no longer be used to identify you.

10Updates to This Policy

ph368 may update this Privacy Policy from time to time to reflect changes in the platform, changes in applicable law, or improvements to our data practices. When we make material changes, we will notify registered users through the platform. The most current version of this policy will always be available at ph368.vu/privacy-policy.

If you have any questions about this Privacy Policy or about how ph368 handles your personal data, contact the support team through your account dashboard — available 24 hours a day, 7 days a week.

How We Protect You

  • SSL encryption on all sessions
  • OTP for security events
  • KYC before withdrawals
  • Biometric login on the app
  • Data never sold to third parties

Data Protection at ph368

How ph368 Handles Your Privacy

Here is a plain summary of the six key principles that guide how ph368 collects and protects your personal data.

SSL Encryption on Every Session

All data sent between your device and ph368 is encrypted with SSL — whether you are logging in, placing a bet, or requesting a withdrawal. This applies to the website, mobile browser, and the ph368 app.

KYC Protects Your Account

Identity verification before withdrawals ensures that only you can access your funds. KYC documents are stored securely and accessed only by authorised ph368 personnel with a legitimate need.

We Never Sell Your Data

ph368 does not sell, rent, or trade your personal data to third parties for marketing or advertising. Your data is used only to operate the platform and fulfil our legal obligations.

Biometric and OTP Security

The ph368 app supports biometric login — fingerprint and face recognition — for faster, secure access. OTP verification adds a second layer of protection for security-sensitive account events.

PHP Transactions Through Verified Channels

All financial transactions on ph368 are in Philippine Peso and processed through payment methods registered in your verified name. No cryptocurrency or credit card transactions are accepted.

You Control Your Data

You can request access to, correction of, or deletion of your personal data at any time by contacting ph368 support. Account closure is also available at any time through the support interface.

Join ph368

Play on a Platform That Takes Your Privacy Seriously

Register for free on ph368 — live casino, slots, fish games, and sports betting in PHP, with SSL security, OTP verification, and KYC protection on every account in the Philippines.

21+ only. By registering, you confirm you have read this Privacy Policy and the Terms & Conditions. All gaming involves financial risk.